Privacy

What we keep

To send you an object we need a name, an address, an email and a payment confirmation. That is the whole list.

If you join the Thursday email we keep your email address and nothing else. If you ask to be told when a model comes in, we keep the model and the address.

What we do not do

We do not sell anything about you. We do not build a profile of you. There is no advertising pixel on this shop.

How long

Order records are kept seven years, because Dutch tax law requires it. Email addresses are kept until you ask us to remove them, which is one click in every email we send.

Who else sees it

Shopify runs the shop and the checkout and stores the order.
Shopify Payments takes the payment. We never see your card number.
Klaviyo sends the Thursday email and the back-in-stock message.
Google Analytics counts visits, and only after you have said yes to it.
The carrier shown at checkout gets your name and address, because otherwise the parcel does not arrive.

Each one sees only what it needs to do its job. Shopify and Klaviyo are American companies, so your data may be processed in the United States; that transfer rests on the safeguards in their data processing agreements: the EU–US Data Privacy Framework and the European Commission's standard contractual clauses.

Your rights

You can ask what we hold, ask for it to be corrected, or ask for it to be deleted. Write to business@unseend.com and you will get an answer within a month, usually the same week.

If you think we have handled it badly, you can complain to the Autoriteit Persoonsgegevens, the Dutch data protection authority.

Who is responsible

Tovation, trading as Unseend, Industrieweg 43-54, 2651 BC Berkel en Rodenrijs, Netherlands. KvK 71947957.