Shipping and duties

One object, one parcel, packed for the thing it is.

Where it goes and what it costs

[TABLE TO CONFIRM — Netherlands, EU, rest of world, with prices and carriers once the shipping profiles are set]

Everything is tracked. Anything above [THRESHOLD] is insured. Anything above [THRESHOLD] needs a signature.

When it goes

Objects are packed and sent within two working days. You get a tracking number when it leaves, not when the label is made.

Duty, and why there is never a bill at the door

If you are outside the European Union, import duty and tax are calculated and paid at checkout. The courier collects nothing on delivery.

This costs us more than the alternative and it is the point: a parcel that arrives with a demand attached is not a parcel that was honestly priced.

Packing

Cameras travel with the lens protected and the body suspended. Ceramics travel double-boxed. Nothing travels in a padded envelope.

Boxes are reused where they are sound enough. That is deliberate and it is not a saving passed on to anybody but the object.


DRAFT. Rates and thresholds to be filled once the shipping profiles exist.